How VoIP can Help Train Your Employees

With VoIP telephone systems coming in all shapes and sizes with varying degrees of features. Some systems can even help you train employees across a wide spectrum of areas- whether it’s simply just listening in … Continued

What separates the Avaya IP Office 500 from its competition?

As VoIP telephony becomes more and more inexpensive as the years pass, it becomes more obvious to businesses where the future lies. It comes time to move away from older analogue devices and utilise a … Continued

How to Boost your Hosted VoIP Call Quality

Getting a hosted telephone system that is highly intuitive, flexible and reliable is of course hugely important to any business, but something people often overlook is the call quality. Traditionally, telephone calls are sent at … Continued

How To Keep Your Customers On The Phone

Sometimes, your customers may leave you for a rival for a reason completely out of your hands, maybe they offer a better deal when it comes to cost or their range of products simply appeal … Continued

How On-Hold Music Can Help Your Business

Who likes being put on hold? It can be one of the most frustrating aspects of calling a business. However it is still an important part of telephony. Music on Hold is a convenient way of … Continued

What are the Benefits of FreeSWITCH?

[vc_row][vc_column][vc_column_text]freeSWITCH is an alternative VoIP solution developed in 2006 to improve stability and scalability. It has many benefits when compared to the competition, especially the platform of which is spun off from- Asterisk.   Performance:   Official … Continued

SIP Trunking - The Basics

The Internet has forever changed how people consume media, shop, work and how businesses and consumers communicate. For example, we are seeing older, traditional business telephone systems getting replaced with newer technologies that use and transmit over an internet … Continued

Why Choose VoIP Phones Over Traditional Telephony?

Setting up and installing a traditional phone system in your home/office can sometimes be expensive and time consuming. They can also have a limited shelf life of around 15 to 20 years. During that time, … Continued

Migrating from legacy telecoms systems to VoIP

It's the 21st century, but it is not uncommon to see companies run outdated, legacy telecom systems that don’t support modern technologies and applications. Some might say that the risk of changing a reliable phone … Continued

Keep Your VoIP Service Up When the Internet Goes Down

Since it's introduction in 1995, VoIP has become more and more popular with businesses big and small due to its ability to decrease costs and provide more flexibility in comparison to landline phones.   VoIP calls are made over … Continued