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While the internet has become an alternative source of information for customers, many still prefer to pick up the phone. Nearly half of customers prefer to use the phone when contacting a business for the first time, and most will still use the phone for urgent...
VoIP (Voice over Internet Protocol) phones actually aren't too dissimilar to regular phones that you’ve grown used to over the last few decades. Looks-wise, they are relatively the same and you get immediate access to many of the same features. However, beyond the...
Communication is the backbone of any successful business. Whether it is keeping in touch with clients, staff or customers, effective communication is a must. For many businesses now, this means using a digital VoIP phone system as their telecoms network of choice. If...