CRM Phone Integration.
More productive staff
Supporting either Salesforce or MS Dynamics we are able to integrate AVAYA and Asterisk telephony platforms to allow screen popping, call journalling, click to dial and other CRM integarted features ensuring one single platform for Sales, Customer Service and Support teams
Dynamics 365
Unified Customer Profile & Screen-Pops
Immediately recognize customers using Tenfold’s intelligent assistant to provide a relevant view of a customer across your existing systems of record or leverage Tenfold to launch into a screen-pop in an existing system
Automatically Log every Call with Notes
Reduce clicks and keep agents focused on providing quality service by automatically logging every call and enabling seamless note taking synced back to your CRM
Click to Dial
Simply click on any number anywhere to speed up outbound calling by eliminating manual dialing with support for any international country codes and number formats.
Salesforce.com
Automatically Log every Call with Notes
Reduce clicks and keep agents focused on providing quality service by automatically logging every call and enabling seamless note taking synced back to your CRM
Local Presence Dialing
Increase connection rates by presenting a local caller ID to your prospects. This will enable your team to connect with more key targets and spend less time making empty dials
Click to Dial
Simply click on any number anywhere to speed up outbound calling by eliminating manual dialing with support for any international country codes and number formats.
Pricing
CRM Integration
£25
per Agent
Click to Dial
Screen Pop
Log every Call with Notes
@mention notifications
INSTALLATION
£1,995
per Site
Pre-Configuration Scoping
Testing
Deployment
Validation
Get in touch today
Let's discuss ideas.
Want to know more about how we can help you?
Please get in touch with the contact form or information provided and we’ll be in touch as soon as possible.
sales@staveleycom.com
0333 011 0705
Latest Articles.
What Is An Automated Telephony System And What Can It Do For My Business?
While the internet has become an alternative source of information for customers, many still prefer to pick up the phone. Nearly half of customers prefer to use the phone when contacting a business for the first time, and most will still use the phone for urgent...
What is a VoIP Phone System and How Does it Work?
VoIP (Voice over Internet Protocol) phones actually aren't too dissimilar to regular phones that you’ve grown used to over the last few decades. Looks-wise, they are relatively the same and you get immediate access to many of the same features. However, beyond the...
How To Choose The Right VoIP Phone System For Your Business
Communication is the backbone of any successful business. Whether it is keeping in touch with clients, staff or customers, effective communication is a must. For many businesses now, this means using a digital VoIP phone system as their telecoms network of choice. If...
