Janary 4th 2021 UPDATE – COVID19 – Due to the announcement made by the UK Government on 4th January 2021 we ask all our customers to be patient and do not raise change requests at this time. We will be assessing our resources and availability in the coming days.
We will meet all of our SLAs as they stand for maintenance and managed service based issues. We will update all our customers in due course. Thank you for your support.
Bringing IT & Telecomms Closer Together.
We are a leader in On-Premise and Cloud technology within the Unified Communication space. From voice to data to video and chat we have solutions to suit all
Mix your PBX with MS Teams – CLICK for INFO
New for 2020 – MS Teams Integration
We are now able to deliver a solution for clients looking to use MS Teams as their preferred telephony platform.
With over twenty years of integration experience we are able to offer two solutions into your Microsoft Teams environment.
Enable full voice capability natively into Microsoft Teams, as an alternative to Microsoft calling plans and without the need for on-premise hardware.
Teams – Direct Routing utilises Microsoft certified Session Border Controllers (SBCs) to deliver better value, greater flexibility, increased functionality and support for migration, all as a cloud based service.
Teams – Direct Routing provides connectivity to your Microsoft Team’s enabling full PSTN breakout on the public telephone network. Connection from Microsoft Teams to our supplier network is via an IP connection and is delivered as an end-to-end service with high availability.
Call 0333 011 0705 for a FREE demo.
Working remotely with AVAYA.
We have solutions allowing your AVAYA IP Office to extend beyond the office walls. With the AVAYA IX (formerly Equinox) platform we can design and deploy a secure remote working solution.
Using either a desk phone, a laptop with IX software, a mobile with IX software or all three, your staff can work remotely as if they were in the office. Furthermore their calls will be on-net and zero charged for staff to staff calling. Departments can reside at home and receive calls as if they were in the office.
All staff can view the availability of all other co-workers with the supported presence features of IX
IX Workplace works alongside XIMA/ACR for Contact Centre functionality allwoing dispered home working agents to be monitored efficiently regardless of their location.
Unifying Communications.
Through our vast experience we believe that a true unified communications strategy should include a mixture of Telephony, Data, Video, Wifi and Cloud technologies. We help companies find and support an “any device approach” (BYOD) where a converged joined up approach is the key to greatest efficiencies and reduced costs.
Feel free to explore a few of our our key solutions we provide.
Telephony & SIP Trunks
Wireless Services
Internet Solutions
Infrastructure Services
Managed IT Support
Contact Centre
Avaya IX Devices – Your choice!
An essential part of the Avaya Intelligent Xperience™ is a full line of phones and devices. This portfolio has been completely refreshed over the past two years – AVAYA have introduced over 20 new phones and devices! Our mission is to bring the personal smart phone experience to the employee desktop in a way that makes sense for business.
While others view UC devices as a logical extension of the UC platform outward, AVAYA view them as a logical extension of each worker.
Managed IT Infrastructure
Let us show you how a fully managed IT backbone can prove the most cost effective and resilient method of managing your whole network infrastructure across one or many sites.
The UniFi® Software-Defined Networking (SDN) platform is an end-to-end system of network devices across different locations — all controlled from a single interface.
Intuitive and Robust Configuration
Control and Monitoring
Local and Cloud Access
Premises or Cloud
You Choose.
We work with all our clients to help them decide which way they should go for the Unified Communications. On-Premises suits the business who wants to own and control their infrastructure with in-house expertise.
Cloud solutions favour the client who wants to offload the Capex and running costs under a managed agreement and is happy to outsource.
We have solutions from AVAYA, 3CX, Asterisk, Splciecom, Broadsoft, Microsoft. We can help guide you through the best solution for your budget and operatinal needs.
Reviews &
Testimonials.
“Thank you to the Staveley team who worked through the night to get our system ready for live day. We deployed a new contact centre and telephone system which was a huge business change for us. We couldn’t have a asked for a more professional service from your team and we continue to be well served through the helpdesk. Great people and a pleasure to deal with.”
Andrew Lee
Director (UK Insurance Company)
Mark Simkiss
IT Director (European Title Manufacturer)
Diana Brown
CEO (UK Tool Manufacturer)
Richard Anderson
Head of IT (Further Education College)
Rod McDonnell
IT Manager
Get in touch today
Let's discuss ideas.
Want to know more about how we can help you?
Please get in touch with the contact form or information provided and we’ll be in touch as soon as possible.
sales@staveleycom.com
0333 011 0705
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