As your multi-channel help desk partner, we closely integrate with your internal help desks to ensure that each user coming into contact with our team has a positive and hassle-free experience.
Our remote infrastructure configuration services are delivered right at your business premises, using fully secure methods to help us connect with your core business environments. So whether you need help with configuring your users, huntgroups or a fully re-write of an IVR platform we are on hand.
We’ll remotely remediate server issues whenever needed, start or stop services or reboot servers if necessary.
SIP Trunk Monitoring.
If you're contemplating a phone system upgrade, there are many benefits to potentially enjoy. It's important to make an informed decision, however, before you actually make the leap. As a part of that informed decision-making process, here are four key questions you...
If you're thinking of investing in a VoIP phone system, you may be wondering about the technical requirements. VoIP has a lot of benefits to offer businesses, but will you need to make so much investment in infrastructure that it's no longer worth it? The answer is...
With communications forming a core part of the way your business operates, it's essential to keep your phone systems updated. If you want to benefit from improvements in efficiency, affordability, reliability, and technological developments, you should upgrade...