As your multi-channel help desk partner, we closely integrate with your internal help desks to ensure that each user coming into contact with our team has a positive and hassle-free experience.
Our remote infrastructure configuration services are delivered right at your business premises, using fully secure methods to help us connect with your core business environments. So whether you need help with configuring your users, huntgroups or a fully re-write of an IVR platform we are on hand.
We’ll remotely remediate server issues whenever needed, start or stop services or reboot servers if necessary.
SIP Trunk Monitoring.
If you're starting a new office, designing a shopfront, or outfitting a brand new building, you will need to carefully consider how you're going to set up your IT. Staff and customers all rely on efficient wireless and wired connections to make purchases,...
BT announced in 2015 that they are planning a complete ISDN switch off by 2025, in order to provide businesses with more advanced communication options. The question is, however, what is replacing ISDN? SIP Trunking SIP trunking is a cost-effective and flexible...
The benefits of hosted VoIP services are numerous, so we've put together this simple guide of 15 reasons why hosted VoIP is worth the investment. 1) Simpler Management It's incredibly easy to get started with VoIP. The only equipment you need is the handsets that can...