Our remote telecomm engineers can quickly access client systems, diagnose faults and conduct any general housekeeping checks without the added time of making site visits. Enjoy minimal downtime and a dramatic reduction in repair costs.
Need help with infrastructure cabling or a custom WiFi system installation? Our engineers will conduct a full site survey, and help you install all the on-premises or hosted services equipment you require for your day to day business needs.
We will diagnose and eliminate hardware faults for all your on-premises and hosted services equipment either by eliminating faults through repairs or replacing faulty equipment as per the service level agreement.
Between users and IT service management, your telephone helpdesk is the one thing that ensures that your service strategy is faithfully delivered and end-user needs are met around the clock.
As your multi-channel help desk partner, we closely integrate with your internal help desks to ensure that each user coming into contact with our team has a positive and hassle-free experience.
Your business’s success hinges on the flexibility, stability and resilience of a robust IT infrastructure.
Our remote infrastructure configuration services are delivered right at your business premises, using fully secure methods to help us connect with your core business environments. So whether you need help with configuring your users, huntgroups or a fully re-write of an IVR platform we are on hand.
Our hosted infrastructure support services also include proactively monitoring our server performance to make sure that its capacity, hardware health, availability and response times are always in check.
We’ll remotely remediate server issues whenever needed, start or stop services or reboot servers if necessary.
SIP Trunk Monitoring.
A number of benefits can be had through SIP trunk monitoring such as the ability to view detailed network performance indicators, alerts when your SIP trunk is down, determining root causes of SIP call failures, etc. Our remote team is available to do it all on your behalf.
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We've redecorated! Do you like it? You may have noticed that we've given the Staveley Comms website a much-needed lick of paint, as we settle into the Communicate Better family and move towards a new vision. What's new? Over the last few weeks, we've been...
We're delighted to announce that Staveley Comms is now part of the Communicate Better family. As part of our continual growth, Staveley Comms are pleased to announce that we are now part of the Communicate Better Group, a leading technology provider. We join forces...