In 2018, BT announced that they will be shutting off all ISDN comms by the year 2025, or perhaps even sooner! For many UK businesses, this news came as a huge stressor, with much of our communication services relying on the network to operate smoothly and efficiently.

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If you are worried about the eventual shutdown of ISDN, this article will guide you through five alternative ISDN replacement options that will take all of your worries away. Replacing ISDN can be done easily and quickly if you choose the right option and the best company to partner with.

SIP Lines

SIP lines (or trunks) are very quickly taking over from traditional ISDN lines and are popular due to their much lower price and ability to use telephones without relying on a diminishing circuit. SIP trunks operate through virtual phone lines, rather than physical wires, which means that their uses are almost limitless!

The main benefits of SIP lines are that they are easy to install, cheaper to use and offer greater flexibility over phone numbers. The only real downside of SIP trunk phone lines is that it can be hard to ensure complete security of data.

Hybrid Phone System

A hybrid phone system gets its name from combining several types of communication technology to create one flexible phone system. A hybrid system is commonly used by businesses who want to keep their current phone system but also wish to add the advantages of other types of technology.

The main benefits of a hybrid phone system include easy and smooth migration, high security, flexibility and the opportunity to save money by not paying a monthly price. While they offer flexibility and can be tailored to your specific needs, hybrid phone systems can be pricey and tricky to install.

Hosted Phone System

Hosted phone systems are cloud-based, so they can be easily connected to via the internet. Cloud technology is extremely sophisticated and this communication option provides you with the ability to easily scale your telephone system and manage each aspect of the technology.

A hosted phone system is paid for as a monthly subscription, which often covers the cost of maintenance and security. This makes it easy to manage the system and installation costs are low. The only real downside to hosted phone systems is that you do not ever own the whole system. Instead, you are simply renting it from a provider.

IP Phone System

IP phone systems utilise Internet Protocol (IP) technology, with which handsets can be connected via the ethernet either on a local area network or a wide area network. The phone system is purchased for your own use and you can then choose where to host it.

The main advantage of an IP phone system is that you own the entire system, so you have complete control over how it is used. You will also be able to avoid long-term contracts, access a variety of features and ensure security, but the upfront costs can be high.

Keeping Your ISDN Lines

Until BT decide to switch them off, you could still keep using your ISDN lines. If you are already happy with the service that you receive through the lines, you could purchase any extra that you need and then use an alternative option at a later date. This option is risky, but it may be a lot easier for your company at this moment.

If you’re looking for a communications provider that you can rely on, don’t hesitate to get in touch with our team today.


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