Market-leading VOIP and Hosted Telephony Solutions for Businesses in Manchester.

Managed IT Support Services
IT, Telephony and VOIP Specialists

What is Hosted Telephony?

In contrast to an on-premises telecoms system, in which your phones and infrastructure are physically located in your office, a hosted telephony system is based in the cloud. This gives great flexibility to manage and scale your data and communication requirements, without the monetary expense of extensive IT infrastructure.

This flexibility gives you greater control over your communications and Internet-enabled devices, opening up the possibility of efficient working from home and remote locations, and better use of your office space. For large and small businesses alike, hosted telephony also provides options for call centre and telephone helpdesk support, taking the pressure off your team and enabling personalised service for your users.

What is VOIP?

Voice over Internet protocol (VOIP) telephone systems offer all the benefits and features of a traditional telephone system – and more in many cases – but are cloud-based, reducing the amount of hardware you need and lowering your maintenance bill. VOIP systems give far more flexibility than their traditional counterparts, as telephone communications can be accessed by employees working from home or remotely, as easily as if they were at their desk.

Additionally, VOIP gives users a greater level of connectivity, transparency and accountability, with your telephone system intricately interlinked with your emails and online communications. Call logs and communication records can be automatically recorded to cloud-based data storage, and alerts and reminders set up and customised for individual staff members. This has profound implications for seamless internal communications between remote and office-based teams, and also for customer service.

As a fluid, cloud-based system, your VOIP telecoms work efficiently with other cloud-based platforms, including marketing and CRM applications.

Areas We Cover.

From our office in Salford, Greater Manchester, we serve clients across the whole Metropolitan Manchester area, including, but not limited to, Salford itself, Stockport, Bolton, Wigan, Bury, Warrington, Farnworth, Leigh, Horwich, Rochdale, Sale, Hyde, Oldham, Middleton, Littleborough, Ashton, and Manchester City Centre. As a business specialising in online connectivity, we are happy to work with companies outside Manchester, as well as with decentralised remote teams, and companies with no fixed office.

Why Work With Staveley Communications?

Our experienced team of business telecoms professionals at Staveley Communications have been at the forefront of Internet-based telephony for over 20 years. We have assisted businesses of all sizes in modernising their telecoms infrastructure, integrating their telecoms and email based support processes, and enabling greater flexibility over working practices and customer service strategies.

With a growing number of businesses adapting to flexible working patterns and remote working, a VOIP and hosted telephony system can empower your team towards greater productivity and efficiency, while saving you money and time.

To find out more about the benefits of hosted telephony, or to discuss how our VOIP solutions can revolutionise your connectivity and the way you do business, have a chat with one of our advisers on 0333 011 0705, or request a demo by clicking here.

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